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Privacy Policy

Privacy Policy

 

PRIVACY POLICY

Last updated: March 2026

This Privacy Policy explains how Shamel4u Ltd. collects, uses, stores, and protects personal data when you visit our website, use our services, purchase our products, or use any of our mobile applications published on Google Play.

This Privacy Policy applies to:

  • our website and online store operated by Shamel4u Ltd.

  • digital products and services offered by us, including PHP-related digital services

  • our Google Play applications:

    • Shamel VIP

    • Click VIP

    • CLICK BOX

    • CLICK 8K

  1. Controller Information

The controller responsible for data processing is:

Shamel4u Ltd.
KVK: 74456687
BTW nummer: NL002467296B37
Bredehoff
1445 KA Oosthuizen
Netherlands
E-Mail: info@shamel4u.shop

  1. General Information About Data Processing

We take the protection of your personal data seriously and process your personal data confidentially and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Personal data means any information relating to an identified or identifiable natural person, such as name, email address, IP address, billing details, device data, or usage information.

We process personal data only where this is necessary for:

  • providing our website, apps, products, and services

  • processing orders and customer inquiries

  • maintaining security and preventing fraud

  • improving performance and user experience

  • complying with legal obligations

  1. Data We Collect

Depending on how you use our website, services, or apps, we may collect the following categories of data:

3.1 Data you provide to us

  • Name

  • Email address

  • Phone number

  • Billing details

  • Account information

  • Messages sent through contact forms, email, phone, or support channels

  • Order and transaction details

  • Information you provide when registering for an account or using our services

3.2 Data collected automatically

  • IP address

  • Browser type and version

  • Operating system

  • Device type and device identifiers

  • Referrer URL

  • Date and time of access

  • App usage information

  • Log files

  • Crash reports and diagnostics

  • Technical and security-related data

3.3 Data related to purchases and services

  • Purchased products or services

  • Payment status

  • Service activation and configuration details

  • Customer support history

  • Delivery or fulfillment information

  1. Purposes of Processing

We use personal data for the following purposes:

  • to provide and operate our website, apps, and services

  • to process orders and payments

  • to deliver digital products and services

  • to respond to inquiries and provide customer support

  • to maintain account functionality

  • to ensure technical stability and security

  • to detect, prevent, and investigate fraud or abuse

  • to improve our website, apps, marketing, and services

  • to comply with legal, tax, and regulatory obligations

  1. Legal Bases for Processing

Where required by law, we process personal data on one or more of the following legal bases:

  • performance of a contract under Art. 6(1)(b) GDPR

  • compliance with a legal obligation under Art. 6(1)(c) GDPR

  • legitimate interests under Art. 6(1)(f) GDPR, such as website security, fraud prevention, service improvement, and efficient business operations

  • consent under Art. 6(1)(a) GDPR where consent is required, such as for certain cookies or analytics tools

  1. Website Hosting

Our website may be hosted by external service providers. In this context, personal data processed on the website may be stored on the servers of the hosting provider. This may include IP addresses, contact requests, website access data, communication data, and other technical information.

We use hosting providers for secure, stable, and efficient website delivery. Where required, we have entered into appropriate data processing agreements with such providers.

  1. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may be used for:

  • technically necessary website functions

  • security and fraud prevention

  • saving user preferences

  • analytics and performance measurement

  • marketing and advertising, where permitted

Where legally required, non-essential cookies are only used with your consent. You may change your browser settings to block or delete cookies. Please note that some website functions may not work properly if cookies are disabled.

  1. Server Log Files

Our website provider may automatically collect and store information in server log files. This information may include:

  • browser type and version

  • operating system

  • referrer URL

  • host name of the accessing device

  • date and time of the request

  • IP address

This data is processed for technical stability, security, troubleshooting, and system administration.

  1. Contact Forms and Customer Inquiries

If you contact us through a contact form, by email, by phone, or through other communication channels, we may store and process the information you provide in order to handle your request, answer your questions, and provide support.

This may include:

  • your name

  • your email address

  • your phone number

  • the content of your message

  • related order or service information

  1. Account Registration

If you register for an account on our website or within any of our services, we process the information you provide in order to create and manage your account, provide access to features, and communicate important service-related information.

Mandatory information requested during registration must be provided accurately. We may use your email address to send technical notices, important updates, or account-related communications.

  1. Orders, Products, and Services

When you purchase products or digital services from us, we process personal data necessary to complete the transaction and provide the purchased goods or services.

This may include:

  • customer identity and contact details

  • billing and payment details

  • order history

  • activation or delivery information

  • service fulfillment records

  • communication relating to the order

This applies to physical products, electronic products, digital content, digital access, and PHP-related digital services offered by us.

  1. Payments

When you make a payment on our website, your payment data may be processed by external payment service providers. We only receive the information necessary to confirm payment, manage the order, and fulfill our contractual obligations.

We do not store full sensitive payment card data unless explicitly required and lawfully permitted.

  1. PayPal

If you choose PayPal as your payment method, the payment data you enter may be transmitted to PayPal for payment processing.

The processing of such data is based on contract performance and, where applicable, your consent and the applicable policies of the payment provider.

  1. Data Sharing with Third Parties

We only share personal data with third parties where this is necessary and legally permitted, including for:

  • hosting and website infrastructure

  • payment processing

  • technical maintenance

  • analytics and diagnostics

  • legal compliance

  • delivery and fulfillment

  • customer communication and support

We do not sell personal data to third parties.

  1. Data Processing for Google Play Applications

This Privacy Policy also applies to our mobile applications published on Google Play, including:

  • Shamel VIP

  • Click VIP

  • CLICK BOX

  • CLICK 8K

These applications are operated by Shamel4u Ltd.

Depending on the functionality of the specific app, our apps may collect or process limited personal data and technical information necessary to provide the app service, maintain security, improve performance, and support users.

This may include:

  • device information

  • app version information

  • operating system details

  • app activity and usage data

  • log data

  • crash reports and diagnostics

  • user account information, where applicable

  • contact details voluntarily provided by the user

  • subscription or service-related information, where applicable

We process such data only to the extent necessary for:

  • delivering app functionality

  • authenticating users where needed

  • maintaining service security

  • troubleshooting technical problems

  • improving app performance and user experience

  • handling customer support requests

  • complying with legal obligations

Our apps do not sell users’ personal data to third parties.

If one of our Google Play applications includes login, communication, subscription, support, analytics, or service activation features, related personal data may be processed solely for the operation of those features and for lawful business purposes.

Users who have privacy-related questions regarding our Google Play applications may contact us at:
info@shamel4u.shop

  1. Analytics and Advertising Tools

We may use analytics and advertising tools on our website or services in order to:

  • understand website and app performance

  • improve usability

  • measure campaign effectiveness

  • detect technical issues

  • optimize content and advertising

These tools may include services such as:

  • Google Analytics

  • Google Ads and conversion tracking

  • remarketing tools

  • Facebook Pixel

  • social media plugins or integrations

Where legally required, such tools are only used after obtaining the user’s consent. Data collected via such services may include IP address, device information, browser information, visited pages, app interactions, and advertising identifiers.

  1. Social Media Integrations

Our website may include integrations or plugins from social media platforms such as Facebook. When you use such features, data may be transmitted directly to the relevant social media provider.

We have limited control over how such external providers process data once transmitted to them. Users should also review the privacy policies of those third-party platforms.

  1. Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, including:

  • fulfilling contracts

  • providing services

  • maintaining business records

  • complying with legal, accounting, and tax obligations

  • resolving disputes

  • enforcing agreements

When personal data is no longer required, it will be deleted or anonymized unless further retention is required by law.

  1. Security Measures

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

These measures may include:

  • SSL/TLS encryption

  • restricted access controls

  • secure hosting infrastructure

  • monitoring and security procedures

However, data transmission over the internet can never be guaranteed to be completely secure.

  1. Your Rights Under Data Protection Law

Subject to applicable law, you may have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your personal data

  • request restriction of processing

  • object to certain processing activities

  • withdraw consent at any time where processing is based on consent

  • receive your data in a portable format where applicable

  • lodge a complaint with a competent supervisory authority

If you wish to exercise any of your rights, you may contact us at:
info@shamel4u.shop

  1. Right to Object

Where we process personal data on the basis of legitimate interests, you have the right to object to such processing on grounds relating to your particular situation, subject to applicable law.

Where personal data is processed for direct marketing purposes, you have the right to object to such processing at any time.

  1. International Data Transfers

Some of our service providers or technology partners may process data outside the European Economic Area. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place, such as contractual protections or other lawful transfer mechanisms.

  1. Third-Party Websites and Services

Our website, apps, or communications may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party websites, apps, or providers. Users should review the relevant privacy policies of those services separately.

  1. Children

Our website, products, and services are not intended for children where prohibited by law. We do not knowingly collect personal data from children in violation of applicable legal requirements.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect legal, technical, or business developments. The most current version will always be published on our website. Continued use of our website, services, or apps after changes become effective may indicate acceptance of the updated policy where permitted by law.

  1. Contact

If you have any questions about this Privacy Policy or about the processing of your personal data, you may contact us at:

Shamel4u Ltd.
KVK: 74456687
BTW nummer: NL002467296B37
Bredehoff
1445 KA Oosthuizen
Netherlands
E-Mail: info@shamel4u.shop

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